Return Policy

Thank you for trusting Trew with your parts needs! We appreciate your business!

Your satisfaction with our parts is very important to us. If for any reason, you need to return a part, please submit a Return Material Authorization Form (RMA) within 45 days of your purchase.  This form can also be utilized for warranty claims.  All parts carry the standard limited warranty referenced in our Terms and Conditions, unless otherwise agreed to by Trew.  Upon completion of the RMA online, you will be notified within 1 business day whether your request was approved or denied, along with shipping instructions if applicable. Please note, all returns are subject to a restocking fee.

Do you want to return a part or place a warranty claim? Fill out our RMA form and one of our team members will reply soon.

If you have any questions please contact us at parts@trewautomation.com

or call +1-800-571-8739 (option 2).